Effective Date: 23/04/2026
Welcome to Rise Agro Infra Pvt. Ltd. (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and mobile application.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address
- Account Information: Login credentials and preferences
- Transaction Data: Order details, payment information (processed securely via third-party payment gateways)
- Device Information: IP address, browser type, device details
- Usage Data: Pages visited, time spent, interactions within the app/website
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and application performance
- Send order updates, notifications, and promotional communications
- Ensure security and prevent fraud
We do not sell your personal data. We may share information with:
- Payment gateways and logistics partners for order processing
- Service providers assisting in website/app operations
- Legal authorities if required by law
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account and data
- Opt out of promotional communications
You have the right to request deletion of your account and associated data.
🔹 How to Request Account Deletion:
You can request account deletion through the following methods:
- Email Request:
Send an email to rekhadhakad@riseagroinfra.com with your registered email ID and request for account deletion - Customer Support:
Contact our support team via the Contact Us page
🔹 What Happens After Request:
- Your account will be permanently deleted within 7 working days
- All personal data associated with your account will be removed
- Order history may be retained only if required for legal or compliance purposes
🔹 Important Notes:
- Once deleted, your account cannot be recovered
- Any pending orders or services must be completed before deletion
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions regarding this Privacy Policy or your data, please contact us:
📧 Email: rekhadhakad@riseagroinfra.com
🏢 Address: 315, Princes Business Skypark, AB Rd, Scheme 54 PU4, Indore, Madhya Pradesh 452010